Travel Advisory

All guests arriving into Australia are reminded to comply with all other requirements set-forth by the Australian government and state/territories. Please check the latest requirements to confirm your eligibility before booking.

Guests entering Australia are required to fill out an physical Incoming Passenger Card (IPC). This can be completed on behalf of another traveler by a responsible individual, such as parents or guardians for minors or carers for travelers with special needs.

All travellers entering Singapore on/after 1 April 2022 are subjected to Singapore’s new Vaccinated Travel Framework. Travel requirements via the Vaccinated Travel Framework is dependent on the traveller’s vaccination status.

Immigration & Checkpoints Authority (ICA) of Singapore has provided detailed travel requirement checklist for the following traveller’s profile:

• Entering Singapore
• Transiting in Singapore
• Departing Singapore

Guests traveling to Malaysia are advised to adhere to the destination’s government regulations, which may be subject to last-minute changes. It is the guest’s responsibility to stay informed of the latest requirements and ensure they have all necessary approvals and documentation for their trip.

Starting 1 January 2024, all guests must submit their Malaysia Digital Arrival Card (MDAC) within three days before arriving in Malaysia.

Effective 15 February 2023, as announced by the Immigration Department of Malaysia, visitors holding the below passports are eligible to utilise Automated Entry System (Autogate) at Arrivals and Departures at KLIA:

• Australia
• Brunei
• Germany
• Japan
• Republic of Korea
• New Zealand
• Saudi Arabia
• Singapore
• United States
• United Kingdom

You may register to use the Auto Gate as follows:

1. Before arriving to Malaysia, please complete and submit Malaysia Digital Arrival Card (MDAC) within three days prior to your arrival in Malaysia
2. Upon arrival in Malaysia, please enrol and verify your passport at the manual counter
3. You may start using the Auto Gate upon departure from Malaysia

For more information please visit the Immigration Department of Malaysia Website.

In accordance with the Philippines Department of Transport, guests entering and departing from Manila (Ninoy Aquino International Airport) are required to wear a face mask onboard the aircraft and at the airport (face shields are optional). All passengers are no longer required to download and register an account in the TRAZE CONTACT TRACING mobile app prior to entering The Philippines.

In compliance with Philippines regulations, the Inter-Agency Task Force on the management of Emerging Infectious Diseases (IATF-EID), guests are required to follow the arrival and quarantine protocols for non-OFWs and returning Overseas Filipinos & Foreign Nationals when travelling to The Philippines. Guests are reminded that it is their responsibility to follow, meet all entry/exit guidelines of The Philippines.

Effective 1 May 2023, paper-based Arrival/Departure Cards will be discontinued by The Philippine Bureau of Immigration. All passengers are required to fill in the eTravel declaration before their arrival into Manila. It is recommended for travellers complete their registration within 72 hours/3 days prior departure at the country of origin to avoid inconvenience upon arrival.

This requirement applies to the following individuals:

1. Arriving Filipino and foreign crew members;
2. Arriving Filipino and foreign passengers; and
3. Departing Filipino passengers.

Exempted from eTravel registration are:

1. Foreign diplomats and their dependents;
2. Foreign dignitaries and members of their delegation;
3. Holders of 9(e) visas; and
4. Holders of diplomatic and official/service passports.

All guests entering the United Kingdom must follow the government’s travel regulations. We encourage our guests to stay updated on the latest advisories from the relevant authorities and ensure they are fully informed about any travel requirements before their journey.

The UK Government is moving to digital evidence for immigration status, called an eVisa, replacing physical documents like Biometric Residence Permits (BRPs) and Biometric Residence Cards (BRCs).

If you have an eVisa, you might not have a physical visa or document to show.

As a temporary measure, BRPs and EU Settlement Scheme (EUSS) BRCs expiring on or after 31 December 2024 can still be used for travel to the UK until 31 March 2025. This policy is subject to review.

Guests traveling to China are reminded to follow the destination government’s regulations, which may change on short notice. It is the guest’s responsibility to stay updated on the latest requirements and ensure they have all necessary approvals and documentation for their trip.

• Travelers no longer need to complete the Customs Health Declaration unless they have symptoms or a history of infectious diseases.
• Entry is allowed regardless of vaccination status.
• Pre-departure testing is no longer required, and the pre-entry testing questionnaire has been removed from the health declaration form.
• Travelers do not need to upload a negative test result, only indicate if the result is ‘Positive’ or ‘Negative’ and complete the China Customs Declaration via WeChat before arrival.
• Quarantine is no longer required upon arrival in China.

Only travellers with Umrah Visa is entitled to carry Zamzam bottles.  Please note that Zamzam bottles will not accepted for travellers holding tourist visa.

All guests arriving Saudi Arabia must hold a passport and no other type of identification.  Online eVisa is only eligible for Brunei Citizenship passport holders and not Brunei ICI (International Certificate of Identity) passport holders.

Immune travellers must fill out the Registration Immunization Information Form before traveling to the Kingdom of Saudi Arabia to allow them to register their immunization data which will enable them to use TAWAKKALNA APP. This does not apply to Saudi Citizens and exempted categories.

For more information, you may contact the General Authority of Civil Aviation (GACA)’s Passenger Care Center with toll free number 8001168888 or enquire through social media (@GacaCare), e-mail ([email protected]), or the Authority’s website: (gaca.gov.sa).

Please click here for details of the temporary suspension on travelling to and from countries within the Indian subcontinent.

The Government of the Hong Kong Special Administrative Region announced in a press release on 28 December 2021 that in view of the latest global developments of the COVID-19 pandemic situation, Brunei Darussalam will be specified as Group A specified places from 00:00hrs on 31 December 2021 to tighten the boarding and quarantine requirements for relevant inbound travellers.

• Non-Hong Kong residents are not allowed to enter Hong Kong.
• Hong Kong residents can only board a flight for Hong Kong
  • If they have stayed in the same country in the previous 14 days
  • Have been fully vaccinated and hold a recognised vaccination record
  • Hold a negative COVID-19 polymerase chain reaction (PCR)-based nucleic acid test collected within 48 hours before departure
  • They will have to undergo compulsory quarantine in a designated quarantine hotel for 7 nights or 14 nights upon returning to Hong Kong. Refer to the official Hong Kong Government website for full quarantine requirements.
• Details on the relevant boarding and compulsory quarantine requirements for respective specified places can be found here.

Brunei-issued vaccination booklet (yellow booklet) is not recognised as a valid proof of vaccination status. Using your BruHealth app, download a digital copy of your vaccination certificate to be used as a valid proof of vaccination status.

Travellers arriving into Indonesia are reminded to comply with the requirements set by the destination’s government and  may change last minute.  It is travellers’ responsibility to check the latest requirements and have all necessary approvals and/or documentation for travel.

Bangkok Suvarnabhumi Airport reminds passengers to arrive at the airport at least 3 hours prior to departure for international flights.

With longer waiting times and queues reported at the airport within the last month, RB advises our guests to immediately proceed to immigration and security check after check-in/baggage drop. We would also like to advise you to utilise online check-in for faster check-in process.

Please be reminded that RB Check-in counter at Bangkok Suvarnabhumi Airport opens 3 hours prior to scheduled departure and closes 45 mins before scheduled departure time.

Starting 9 January 2023, entry measures into Thailand are as below.  We advise our guests to check the latest advisory issued by relevant government or authorities and be well-informed on all travel requirements before their trip.

• Thailand has implemented a 60-day visa free exemption for nationals of 93 countries to enter the country for the purpose of tourism or business effective 15 July 2024.  
• Foreigners are longer required to show proof of COVID-19 insurance coverage.  However, purchasing travel insurance is highly recommended.
• Travel insurance is mandatory for travellers from and to India and China.  Insurance validity must be +7 days for the duration of stay in Thailand.
• Foreigners are no longer required to register Thailand pass or Certificate of Entry (COE) before departure.
• Mandatory Quarantine requirement has been removed.
• Proof of vaccination to Thai authorities before arriving are no longer needed.

All United Arab Emirates (UAE) residents, visitors and tourist can enter Dubai.  However, visitor and tourists have to meet the visa requirements (if needed) before travelling into Dubai.  Refer here for visa requirements to enter UAE.

It is travellers’ responsibility to check the latest requirements and have all necessary approvals and/or documentation for travel.

1. Be fully vaccinated with a vaccine approved by the World Health Organisation (WHO) or the UAE.
2. All travellers arriving into the UAE are no longer required to present a COVID‑19 vaccination certificate or perform PCR tests.
3. Recovered COVID-19 traveller must present a valid medical certificate from the relevant authorities issued within one month before the date of arrival.  The certificate must contain a QR code.

The following people are exempt from presenting a COVID-19 test or a vaccination certificate at the departure airport:

• all UAE nationals returning to Dubai from any country
• non‑UAE nationals accompanying a first‑degree UAE national family member
• domestic workers accompanying a UAE national sponsor.

The following people are exempt from being tested for COVID-19:

• children below 12 years of age
• passengers with moderate to severe disabilities.

Note:

Moderate or severe disability includes neurological disorders and intellectual or developmental disabilities. For example: Acute spinal cord injury, Alzheimer’s disease, Amyotrophic lateral sclerosis (ALS), Ataxia, Autism spectrum, Bell’s palsy, Brain tumours, Cerebral aneurysm, Cerebral palsy, Down Syndrome, Epilepsy and seizures.
All other passengers, including those who are visually impaired, have a hearing impairment or are physically challenged, must hold a negative COVID‑19 RT‑PCR test certificate as per the requirements.

Guest arriving into Korea are reminded to comply with the requirements set by the destination’s government and may change last minute.  It is guests’ responsibility to check the latest requirements and have all necessary approvals and/or documentation for travel.

• Pre-departure COVID-19 test or PCR is no longer required upon arrival to South Korea.
• From 18th December 2023 to 31st December 2024, Korea Electronic Travel Authorization (K-ETA) will be temporarily exempted for guests coming from Brunei.
  For guests who still wants to apply K-ETA to receive benefits such as not having to submit an arrival card upon entry, guest may apply for K-ETA and pay for the fee.  Previously approved K-ETA will remain valid until its expiry date.

Japan has reopened its border to international travellers.  All travellers are to comply with the travel requirements by their government.  We advise our guests to check the latest advisory issued by relevant government or authorities and be well-informed on all travel requirements before their trip.

All travellers travelling into Taiwan are to comply with the travel requirements by their government.  We advise our guests to check the latest advisory issued by relevant government or authorities and be well-informed on all travel requirements before their trip.

1. Travellers, except non-citizens, are required to fill in digital Arrival Card at least 3 days before departure date.
2. Travellers are required to check visa requirement before their departure. Further information on visa can be found on Ministry of Foreign Affairs website.